We wish to provide our customers and applicants with an overview of the changes to the Cumbria Choice Policy and system that we will be making in 2022.
During consultation with customers and our stakeholders in 2020, we were informed that our customers wanted an easy-to-understand policy and a simple system that would function on a mobile phone, tablet, or computer.
WHAT WILL WE BE DELIVERING?
Band A - Urgent need for housing
Band B - Statutory housing need to move
Band C - All other applications with an evidenced housing need
DO YOU NEED TO DO ANYTHING?
Please don’t panic! You don’t need to do anything.
We will update our website when the changes are closer to being implemented with a fixed date for the changes. All changes when applied will occur automatically for you.
In the meantime, we are asking applicants ensure their application is up to date with the correct contact information, including their email address, and that they are aware of their log in details.